Sony Xperia 1 VII Issues Worsen: Random Shutdowns, Reboots & No Power — Investigation Ongoing

Just days after halting sales of the Xperia 1 VII in Japan, Sony is now expanding its investigation into the widespread issues affecting its latest flagship. Reports have emerged of random reboots, unexpected shutdowns, and even devices refusing to power on altogether.

 Sony UK Responds: Investigation Ongoing

Sony UK has officially acknowledged the problem, stating it's still working to identify the root cause and assess the extent of the issue in European markets. According to Sony, this could be limited to a specific batch of Xperia 1 VII units.

The company is currently identifying affected stock across Europe and has promised to provide further updates through its support page as soon as new information becomes available.

 Backup Your Data Now

Sony advises all Xperia 1 VII users to immediately back up their data, just in case their phone experiences one of these severe malfunctions.

Temporary Fix You Can Try

As a temporary workaround, Sony recommends:

Pressing and holding the Power + Volume Up buttons for 20 seconds, which might restart the device if it's stuck.

Ensuring the latest software update is installed—though it's unlikely to resolve the underlying issue.

What’s Next?

While we await an official fix or recall, users are urged to monitor their device closely. If you're in Europe and own an Xperia 1 VII, it's best to stay tuned to Sony’s official support channels for updates.